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Warranty
Warranty Policy for Therma Wear
Our Commitment
At Therma Wear, we take pride in the quality and durability of our products. We are committed to providing you with a reliable and exceptional experience. To demonstrate our confidence in our product's performance, we offer the following warranty:
Limited Warranty
Therma Wear offers a limited warranty on its products for one year from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
Warranty Coverage
During the warranty period, Therma Wear will repair or replace, at our discretion, any product that proves to be defective in materials or workmanship. This warranty is applicable to the original purchaser of the product and is non-transferable.
Exclusions
This warranty does not cover the following:
- Damage resulting from misuse, abuse, accidents, or improper installation.
- Products that have been tampered with, modified, or repaired by unauthorised personnel.
- Normal wear and tear, cosmetic damages, or damages caused by external factors such as environmental conditions.
- Any product not purchased from an authorised Therma Wear retailer or distributor.
Warranty Claim Process
If you believe your Therma Wear product is covered under warranty due to a defect in materials or workmanship, please follow these steps:
1. Contact Therma Wear Customer Support at thermawearaus@gmail.com to initiate a warranty claim.
2. Provide proof of purchase, including the date of purchase.
3. A customer support representative will guide you through the warranty claim process and provide instructions on returning the product, if necessary.
Resolution of Warranty Claims
Upon receiving your warranty claim, Therma Wear will inspect the product to determine if it qualifies for warranty coverage. If it is found to be covered by the warranty, Therma Wear will repair or replace the product, as deemed appropriate.
Limitation of Liability
Therma Wear's liability under this warranty is limited solely to the repair or replacement of the product as described in this policy. We shall not be liable for any incidental or consequential damages, losses, or expenses arising from the use of our products.
Statutory Rights
This warranty does not affect your statutory rights as a consumer under applicable laws in your jurisdiction.
Contact Us
For any questions or concerns regarding our warranty policy or to initiate a warranty claim, please contact Therma Wear Customer Support at thermawearaus@gmail.com.
Our Commitment
At Therma Wear, we take pride in the quality and durability of our products. We are committed to providing you with a reliable and exceptional experience. To demonstrate our confidence in our product's performance, we offer the following warranty:
Limited Warranty
Therma Wear offers a limited warranty on its products for one year from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
Warranty Coverage
During the warranty period, Therma Wear will repair or replace, at our discretion, any product that proves to be defective in materials or workmanship. This warranty is applicable to the original purchaser of the product and is non-transferable.
Exclusions
This warranty does not cover the following:
- Damage resulting from misuse, abuse, accidents, or improper installation.
- Products that have been tampered with, modified, or repaired by unauthorised personnel.
- Normal wear and tear, cosmetic damages, or damages caused by external factors such as environmental conditions.
- Any product not purchased from an authorised Therma Wear retailer or distributor.
Warranty Claim Process
If you believe your Therma Wear product is covered under warranty due to a defect in materials or workmanship, please follow these steps:
1. Contact Therma Wear Customer Support at thermawearaus@gmail.com to initiate a warranty claim.
2. Provide proof of purchase, including the date of purchase.
3. A customer support representative will guide you through the warranty claim process and provide instructions on returning the product, if necessary.
Resolution of Warranty Claims
Upon receiving your warranty claim, Therma Wear will inspect the product to determine if it qualifies for warranty coverage. If it is found to be covered by the warranty, Therma Wear will repair or replace the product, as deemed appropriate.
Limitation of Liability
Therma Wear's liability under this warranty is limited solely to the repair or replacement of the product as described in this policy. We shall not be liable for any incidental or consequential damages, losses, or expenses arising from the use of our products.
Statutory Rights
This warranty does not affect your statutory rights as a consumer under applicable laws in your jurisdiction.
Contact Us
For any questions or concerns regarding our warranty policy or to initiate a warranty claim, please contact Therma Wear Customer Support at thermawearaus@gmail.com.